Sports / App
This glossary covers the words and abbreviations you encounter across our slots, live casino tables and sportsbook — from RTP and volatility to KYC and rollover.
A clear vocabulary changes how you move through a lobby. When you understand house edge, you can compare a live baccarat table against a slot title from PG Soft or Habanero without guessing which carries more risk per round.
Different term categories surface on different screens. This map shows you which family to check depending on where you spotted the unfamiliar word — whether that is inside a game info panel, on the sportsbook odds board, in the cashier or on the information notice.
RTP, volatility, house edge, RNG and payline — these appear in the info panel of slot titles from studios like Joker, PG Soft and JDB.
Asian handicap, over/under, decimal odds and spread — you encounter these on the sportsbook side, particularly on cricket markets covering IPL and BPL fixtures. The odds board labels each line type; check the header row of any market to confirm which format is displayed.
Deposit, withdrawal, e-wallet, Bank Transfer and rollover appear in the cashier and transaction history screens. When you add funds via Rocket or Upay, the cashier screen labels each step. Your transaction record in the account wallet lists status codes that match the terms in this glossary.
Wagering requirement, turnover, qualifying period and minimum deposit — these words sit inside the terms attached to any active information.
The six terms below appear most often across slots, live tables and the sportsbook. Each definition reflects the meaning used in our lobby.
RTP stands for Return to Player. It is the theoretical percentage of wagered funds a game returns over many rounds.
House edge is the mathematical advantage the game holds over players across all rounds. It is the complement of RTP carries a 4% house edge.
Volatility describes how a slot distributes payouts across rounds. High-volatility slots produce larger wins less frequently; low-volatility slots produce smaller wins more often. The game info panel on titles from Habanero and PG Soft typically indicates the volatility band for that title.
A wager or turnover requirement states how many times you must play through a balance before withdrawing it. For example, a 10x turnover on a credited amount means placing bets totalling ten times that amount across qualifying games before a withdrawal is processed.
A jackpot is a prize-style feature built into certain slot titles that awards a fixed or accumulating prize when a specific symbol combination lands. Our lobby labels these as high-cap games. The size and trigger conditions vary by title and studio — check the game rules before playing.
A live dealer is a real person who operates a table — baccarat, roulette or blackjack — via a video stream.
These terms come up at the sportsbook, in the cashier and during account verification. Each definition uses the sense applied inside our platform.
Asian handicap is a betting market that removes the draw outcome by giving one team a fractional or whole-number head start. It is common on cricket and football markets. A -0.5 handicap means your selected team must win outright for the bet to settle in your favour.
Over/under is a market where you bet whether a measured outcome — runs scored, goals, or total points — will be above or below a line set by the sportsbook.
Rollover is another term for wagering or turnover requirement. It specifies the number of times a promotional balance must be bet across eligible game categories before a withdrawal can be requested. The exact multiplier and eligible games are listed in the information's full terms.
An e-wallet is a mobile-based payment account that holds funds digitally. In our cashier, Rocket and Upay are e-wallet options available to eligible Bangladesh accounts. You link your e-wallet number during account setup and confirm it before a deposit or withdrawal is processed.
KYC stands for Know Your Customer. It is an identity verification step our account system requires before processing withdrawals above set thresholds. You submit documents through the verification section of your account; the cashier screen shows which documents are still pending review.
Decimal odds show the total payout per unit staked, including your original stake. An odds value of 2.50 means a one-unit bet returns 2.50 units if successful — 1.
Terms rarely appear in isolation. When you open Slot Flight in the game lobby, the info panel may show both the RTP figure (if the studio has published it) and a volatility band — reading them toge
Open Slot Flight from the lobby and tap the information icon. If the studio publishes RTP for this title, it appears here alongside the volatility band. Both figures together describe the payout rhythm of the game across many rounds — neither is a round-by-round promise.
On the Roulette Spinners table, the rules tab states the house edge for each bet type. European-style tables carry a lower edge than American ones. Reading the rules tab before your first round shows you the precise figure rather than relying on a general estimate.
On a BPL cricket market, find the Asian handicap line and note the decimal odds beside it. Multiply your intended stake by the decimal odds to get the total return if your selection wins. Our sportsbook market header confirms which team holds the handicap advantage.
Before requesting a withdrawal via Bank Transfer or Rocket, check the cashier screen for two indicators: your KYC verification status and any active rollover progress bar. Both must clear before the withdrawal moves to processing. The account wallet page lists your current status for each.
If a definition here does not match what you see on your account screen, reach out through the routes listed below.
Open the chat widget from the bottom-right of any lobby screen. Type your question and a support agent will confirm the exact meaning of a term as it applies to your account or current transaction — for example, a rollover figure or a cashier status code.
Send a message through the contact form in the Help section of your account. Include a screenshot of the screen showing the unfamiliar term so the team can respond with the precise definition in context, including wallet or information terms relevant to your account.
The Help Centre in your account menu contains articles grouped by topic — payments, information and account verification. Each article references the same terminology used in this glossary, so you can cross-check a definition against the step-by-step process described there.
These questions focus on how the features behind the glossary terms actually work when you are logged into your account and navigating the lobby or cashier.
Tap the information or rules icon inside the game before starting a round. If the studio — such as JDB, PG Soft or Habanero — has published RTP for that title, it
Log into your account and navigate to the Information section. Each active information with a turnover requirement shows a progress bar or percentage indicating how much of the rollover you have completed. The eligible game categories that count toward rollover are listed under the information terms.
Open the Verification section inside your account settings. The screen lists which documents are required and which are still pending. Typically this includes a government-issued photo ID. Complete each step shown there; the cashier will reflect your updated verification status once documents are reviewed.
Your account cashier shows the payment methods available to your account. If both Rocket and Bank Transfer are displayed, you can use either depending on the transaction type and amount. The cashier screen states any minimum or maximum amounts applicable to each method during the transaction flow.
A deposit adds funds to your account wallet from a source such as Rocket or Upay. A withdrawal moves funds from your account wallet back to a payment method you have registered.
Settlement depends on the final margin of the match after the handicap adjustment is applied. The sportsbook rules tab for each market describes the settlement method for specific outcomes, including tie situations and abandoned matches. Check the market rules tab before placing your stake.